Cooling Dog Mat

Shipping

We offer FREE & FAST DOMESTIC SHIPPING in the U.S. We ship every order through USPS, and FedEx, and offer tracking numbers to all customers. All orders are dispatched from our warehouse within 24 - 48 hours. During peak periods (Halloween, Thanksgiving, Cyber Monday/Black Friday, Christmas, and New Years) please allow up to 3-5 business days for dispatch as we are extremely busy during those times.

Meadowlark®'s 1 Year Warranty Coverage

At Meadowlark®, our products are symbols of unique craftsmanship and innovative design, with excellence and quality in each product our utmost priority. Yet, while we guarantee impeccable quality, we also remain aware of the chance of human error. Therefore, with our excellent customer care service; we treat our clients exactly as the kings they are with holistic warranty provisions.

Here are a few frequently asked questions about our products’ warranty claims:

Q. What does the Meadowlark® 1 Year Warranty cover?

We provide coverage for life against any manufacturer’s defects for:

1. Seat covers
2. Accessories

In case of an issue in a Meadowlark® product, all you need to do is bring our product straight to us without trying to wind your way through the defect yourself – and we will fix or replace it for you!

Q. How Long Does the Waterproof Warranty last?

The water-resistant warranty for our products lasts for up to a year. However, this does not limit its ability to withstand water for longer than that. Our pro tip for you: Wash the products relatively less and enjoy waterproof coating for longer!

Q. Are there any particularities in the 1 Year Warranty we should be wary of when purchasing from Meadowlark®?

Yes, Meadowlark® will not be liable to pay claims of Lifetime Warranty in case of:

• Normal Depreciation: Color/Material fading and wearing out of the product depends upon product usage and care, and thus is not covered.
• Product Usage Other Than That Specified: Our products are guaranteed for their designated uses only. For example, the hammock of the dog seat cover is to allow seating of another passenger in the backseat, and is not destined to hold constant weight. Thus, it cannot be held liable in case it defaults performing any other function.

The decisions for warranty of products purchased from Meadowlark® remain at the disposition of MEADOWLARK® US LLC.

Placing customer care as the top priority at Meadowlark®, we go the extra mile in assisting our clients. If your product is not within the criteria for a warranty replacement, rest assured. We can find a way out together – perhaps also offer you a discount in our new product range, at our discretion. If you have a warranty claim, reach out to us at our Help Center or submit your claim below, and we will get back to you.

Meadowlark®: Bringing Man’s Two Best Friends – Car & Dog – Closer Together

Meadowlark® Car Seat Covers for Dogs are backed by a 1 year warranty. Submit your warranty claim below and our customer service team will contact you. Help Center

Free Return

We want you to feel like every item is the perfect match for your pet and car. If it’s not the right fit, we’ll help you get it sorted and have you on your way.

With 'Free Return' service, you get an extra 30 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc. It's easy and fast:

EASY

You could return items locally and easily: Get the return code or the return label, Go to the designated logistics company's service point to complete the return and wait for the local warehouse to receive your returned parcel.

FAST

Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement. Items will be processed at a local warehouse.

SERVICE SCOPE

Not all countries on meadowlark-pets.com include the Free Return service. At present, supported countries include the mainland territories of the United States and Canada.

RETURN SHIPMENT FEE

It is free for you to return the parcel to the designated local return address.

Note: You can only enjoy one-time free local return for one order. If you initiate multiple return requests under an order, you can only enjoy the free local return service once, and other return requests can still enjoy local return service but you will have to cover the return shipping costs to the designated local return address. Therefore, please consider returning jointly the products to avoid paying that additional shipping cost.